Goa Carbon Limited will pursue a policy that ensures:
- Customer satisfaction by understanding needs and expectations properly and adequately addressing them in our operations at relevant levels.
- Customer confidence through conformance to International, National, recognised testing methods and ethical business practices.
- A culture of continual improvement at all levels by using scientific management techniques to monitor, control and review operations.
- Commitments to comply with applicable statutory regulatory regulatory requirements.
Provision of safe working environment and encouragement of all for preservation of natural resources and minimise waste.
- Competency in every individual to undertake necessary tasks correctly and safely.
The Quality Policy statement will be reviewed regularly for suitability and will be ethos of all GCL employees.
Dr. A. B. Prasad
10th August 2003